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CAREER OPPORTUNITY in Bajaj Finance
Assistant Manager - Collection Jobs in Rajasthan
What do Bajaj Finance do?
Bajaj Finance Limited, a subsidiary of Bajaj Finserv, is an Indian non-banking financial company (NBFC). The company deals in consumer finance, SME (small and medium-sized enterprises) and commercial lending, and wealth management.
What is Bajaj Finance business model?
The Company is engaged in the business of lending. BFL has a diversified lending portfolio across retail, SME and commercial customers with a significant presence in urban and rural India. It also accepts public and corporate deposits and offers variety of financial services products to its customers.
Exp - 2 - 3 years of experience Bikaner
Job Purpose
“This position is open with Bajaj Finance ltd.”
Job Responsibilities
Duties and Responsibilities
Responsible for Field Debt Collection of Credit Card in the respective location.
Personal Visit to high POS and Critical customers.
Identifying the Collection Agencies in the respective Location for Capacity building.
Managing Agencies and Collection Executives of Agency.
Ensuring timely allocation in automated or manual environment.
Delivery of Critical Collection Performance metrics in the location for Cards.
Ensuring legal guidelines are complied for entire collection structure in letter and sprits.
Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force.
Ensure adherence to the Code of Conduct.
Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.
Handle customer issues escalations.
Ensuring documented feedback and action taken on all cases in soft buckets.
Ensuring adequate “Feet on Street” availability bucket-wise / segment-wise.
Report for support on mechanism for legal / police issues.
Ensuring audit queries are complied with ensuring corrective and preventive action.
Manage productivity by fixing productivity parameters for Agencies / collection executives monitoring performance against set parameters like DRR and weekly milestones and daily review of agency field executives and agency in the location.
Additional Information
Demonstrated success & achievement orientation.
Good communication skills.
Negotiation Skills
Strong bias for action & driving results in a high performance environment.
Demonstrated ability to lead from the front.
Good Interpersonal skills.
Working knowledge of computers.
Business Function
Contact Person
Sanhati Roy (sanhati.roy@bajajfinserv.in)
Contact Address
2nd Floor Sr No 197 Tower B Unit No 2 Opp Inorbit Mall Mantri It Park Nagar Road Lohegaon Pune 411014 Pune MAHARASHTRA 411014
Job Requisition Code
JR00065818
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