.jpeg)
Customer Relationship Officer Job in Ujjivan Small Finance Bank - Finance Job
Ujjivan small finance bank
Building A Better Life
Ujjivan Small Finance Bank (USFB) Limited is among the leading small finance banks in the country. As a mass market bank, it remains committed to serve the unserved and underserved segments through financial and digital inclusion. We are now a one-stop destination for financial services and offer personalised customer experience to our wide customer base. With technology as a key enabler, Ujjivan Small Finance Bank continues to expand its reach and enhance customer experience. The strengthened digital interfaces, across regions and languages has empowered our customers to seek timely and easy access to finance; at all times. This has further enabled the Bank to deepen its customer connect across diverse locations. As a ‘Responsible Bank’ we stay invested in creating a sustainable social impact through community development and financial literacy initiatives.
Ujjivan Financial Services Limited (UFSL) commenced operations as an NBFC in 2005, with the mission to provide a full range of financial services to the ‘economically active poor’ who were not adequately served by financial institutions. On receipt of License from RBI, UFSL set up Ujjivan Small Finance Bank (USFB) and USFB commenced its Banking operations from February 1, 2017. We are a ‘scheduled bank’ included in the Second Schedule to the Reserve Bank of India Act, 1934 and a listed Entity. Our IPO in 2019 was oversubscribed 170 times, and it was widely considered to be the best IPO in the last four years across the banking and financial services sector.
The Bank has a Pan-India presence, with over 59.2 lakh customers, 575+ banking touchpoints across 248 districts, 24 states and Union Territories - as of March 31, 2021. Our convenient alternative channels and digital footprint across internet banking, mobile application, tablet-based origination and phone banking among others, provide 24x7 access to full services of the Bank.
Ujjivan small finance bank hiring CRO bhatinda
Vacancy – Customers relationship officer
Customer Relationship Officer Job Description
Customer Relationship Officers handle the concerns of the people who buy their company’s products or services. They work to rectify issues experienced by individual customers as well as aim to improve the organization’s overall customer satisfaction ratings.
Those interested in a career as a Customer Relationship Officer should like to interact with people in various ways. For instance, Customer Relationship Officers for a bank may email existing clients to make them aware of new services or handle the phone call of someone experiencing a problem with his account. They may also greet people on the bank’s main floor to obtain a sense of their satisfaction with tellers and other personnel or make a presentation to a community group about the bank’s initiatives.
Customer Relationship Officer Duties and Responsibilities
To accomplish their goal of building customer satisfaction and loyalty, Customer Relationship Officers perform a variety of tasks. Among the primary ones we identified from our analysis of job listings are:
Product : Microfinance
What is Microfinance?
Microfinance refers to the financial services provided to low-income individuals or groups who are typically excluded from traditional banking. Most microfinance institutions focus on offering credit in the form of small working capital loans, sometimes called microloans or microcredit. However, many also provide insurance and money transfers, and regulated microfinance banks provide savings accounts.
Microfinance aims to improve financial services access for marginalized groups, especially women and the rural poor, to promote self-sufficiency.
Microfinance and Financial Inclusion
Low-income people are neglected by their financial systems because they are considered uneconomical to serve or too difficult to reach. According to the World Bank’s Global Findex, 1.7 billion adults globally are financially excluded, living without formal credit or savings.
Microfinance seeks to address the needs of the unbanked by fostering economic justice and financial inclusion for all.
Location – Bathinda
CTC – 13000+ Petrol 2.5 Rs per kilometre + incentive as per perfomermance.
Must require :- pan card, drawing license, own bike and graduation in any stream.
Pls share CV :
CV Templates
Choose a CV template, fill it out, and download in seconds. Create a professional curriculum vitae in a few clicks. Just pick one of 18+ CV templates below, add ready-to-use suggestions, and get the job.
Mail ID – sahib.ram@ujjivan.com
What’s up Mob :- 7785864000
#Mobilewalajob #www.mobilewalajob.com #mobilewalajob.com #mobilewalajob
